When you can ask for a refund
Ask if a subscription payment was taken twice, the amount does not match the plan on feestrack.com, or the money was debited and access to the app never started.
What is not refunded
A plan that is already in use covers that period. Cancelling stops the next charge. It does not refund days already paid, unless the charge itself was a mistake.
How to ask
Message the phone, email or WhatsApp shown on feestrack.com. Send the business name, the plan, the amount, the date, and the receipt or transaction reference so the payment can be found.
What happens next
We match the payment to the account. A confirmed duplicate or a payment where the app never opened is refunded to the same method used to pay. After we confirm it, the credit usually takes a few working days, and then the bank or UPI app may take a little longer to show it.